FAQ
Frequently Asked Questions
Everything you need to know about RaffleProp. Can't find your answer? Email us.
Legality & Regulation
Yes. RaffleProp is structured as a Promotional Competition under Nigerian law — not a lottery — meaning participants must answer a skill question to enter. Our business is CAC-registered (RC 9484205) and all campaigns are approved by the FCCPC before launching.
All campaigns are reviewed and approved by the Federal Competition & Consumer Protection Commission (FCCPC) under FCCPA 2018. For Lagos properties, we also hold a Lagos State Lotteries & Gaming Authority (LSLGA) licence. Approval certificates are published on each campaign page.
Under Nigerian law, a draw that requires a skill element is classified as a promotional competition rather than a lottery. This means it falls under the FCCPC's jurisdiction rather than the National Lottery Commission, and participants engage based on ability — not purely chance.
Yes. RaffleProp is SCUML-registered (Special Control Unit Against Money Laundering) and compliant with Nigerian AML/CFT regulations.
Tickets & Payment
Go to any active campaign page, select your ticket bundle (1–20 tickets), answer the skill question correctly, and complete payment via Paystack or Flutterwave. Your FCCPA §118 receipt and ticket number are emailed and WhatsApp'd instantly.
We accept card, bank transfer, USSD, and mobile money via Paystack and Flutterwave. Both gateways are PCI-DSS compliant. We never store your card details.
Yes. We offer bundles from 1 ticket up to 20 tickets per purchase. Bundle deals offer savings of up to 20% vs buying single tickets. You can make multiple purchases in the same campaign.
Each campaign has one multiple-choice question about the property or Nigerian real estate. It must be answered correctly to complete your purchase. The question is designed to be fair and answerable by any adult.
Yes. Every purchase generates a unique FCCPA §118-compliant receipt with your ticket number (e.g. RP-2025-001-04821), campaign details, amount paid, and timestamp. It is emailed and WhatsApp'd immediately and available in your account dashboard.
The Draw
Winners are selected using a cryptographically verifiable random number generator (random.org signed seed). The seed is published before the draw so any participant can independently verify the result. We do not use internal RNGs.
Every draw is conducted in the presence of an independent property lawyer, a notary public, and a representative from the escrow bank. Their names and credentials are published on the campaign page.
All draws are live-streamed on the official RaffleProp YouTube channel. Archived recordings are linked from each campaign page permanently.
If the minimum ticket threshold is not reached by the draw date, the campaign is cancelled and all participants receive a 100% refund automatically within 3–5 business days. No request is needed.
Winning & Title Transfer
You will be contacted by our property lawyer within 3 days of the draw. Identity verification (BVN + NIN) is completed to match the ticket purchaser. A Deed of Assignment is then prepared.
No. All legal fees for the Deed of Assignment and title transfer are covered by RaffleProp. The property is transferred to the winner free of any additional charges.
From draw to completed title transfer typically takes 30–60 days depending on the state land registry's processing time. Our property lawyer manages the process and provides regular updates.
No. The ticket is tied to the identity of the purchaser (verified via BVN/NIN at registration). The winner must personally complete identity verification before title transfer.
Refunds & Security
Refunds are automatic if: (1) the minimum ticket threshold is not reached, or (2) the campaign is cancelled by RaffleProp for any reason. Refunds are processed within 3–5 business days to the original payment method.
All ticket sale proceeds are held in a dedicated escrow account at a reputable Nigerian bank, ring-fenced from RaffleProp's operating funds. The specific bank and account number are published on each campaign page.
Yes. RaffleProp is fully NDPR 2019 compliant. Your BVN/NIN are encrypted at rest using AES-256-GCM. We never share your data with third parties except the escrow bank for identity verification purposes. See our Privacy Policy and NDPR rights page.
Yes. Under the NDPR, you have the right to access, correct, or request deletion of your personal data. Visit your account's NDPR / Data Rights page or email privacy@raffleprop.com. Note: ticket records are retained for regulatory compliance under FCCPA §118 even after account deletion.
Account & Registration
Yes. You need to register with your full name, email address, phone number, and accept our NDPR privacy consent. BVN and NIN are required only at the winner verification stage — not at the point of purchase.
Yes. Any Nigerian citizen, including those living abroad, can register and buy tickets. You will need a valid Nigerian phone number for OTP verification and a valid BVN/NIN for winner identity verification.
Your BVN and NIN are used exclusively for winner identity verification — to confirm the winning ticket belongs to the person who purchased it. They are encrypted at rest using AES-256-GCM and are never used for any other purpose or shared beyond the escrow bank for verification.
No. Each individual may only hold one RaffleProp account. Multiple accounts for the same person are prohibited and will result in disqualification and permanent suspension of all associated accounts.
Referral Programme
Yes. Every registered user receives a unique referral code. When someone you refer purchases tickets, you earn referral credit that is added to your account balance.
Referral earnings are calculated as a percentage of each ticket purchase made by someone you referred. The current rate is shown in your account dashboard and may vary by campaign.
Your referral balance accumulates in your account and can be applied as a discount toward your next ticket purchase. Referral credit cannot be withdrawn as cash — it is redeemable against future purchases only.
Referral earnings are credited to your account immediately after the referred purchase is confirmed (payment successful). They are visible in your dashboard under 'Referral Earnings'.
Still have questions?
Our team responds within 24 hours on business days.